Shipping policy
Thank you for choosing to purchase our products. We will make every effort to ensure that your order is shipped as soon as possible and delivered safely. Below is a detailed explanation of our shipping policy:
Processing Time
1. We will process your order as soon as we receive the order confirmation and payment.
2. The Processing Time is typically 1 -2 BUSINESS DAY, If there is a delay in processing your order, we will promptly contact you and provide updates.
3. The Delivery Time is 4-5 BUSINESS DAYS (the time between the package leaving the carrier's warehouse and being delivered to the final destination). The delivery time does not include the Processing Time.
Shipping Method
1. We will choose the most suitable EMS shipping method based on your location and the nature of the order.
2. Our logistics partners will be responsible for delivery and will deliver to the mailing address you provide.
Shipping Fee
We offer FREE SHIPPING, and the shipping fee is already included in the product price, making it easier and transparent for you during payment.
Logistics Tracking
1. Once your order is shipped, we will provide you with relevant logistics tracking information.
2. You can use the provided tracking number to check the status of your package on the logistics partner's website.
Regional Restrictions
We will determine if there are specific delivery restrictions based on laws, regulations, and our logistics partner's policies.
In certain regions, there may be delivery restrictions or additional fees. We will confirm these details with you during the order processing.
Customs Duties and Import Taxes
For international orders, there may be customs duties and import taxes. These fees are collected by the government agencies of the destination country and are not included in the order total.
The specific amount of customs duties and import taxes depends on the laws and regulations of the destination country.